The ice maker is situated on the freezer door and does . Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets disconnected, kinked or pinched. Consequently, you may get little or no ice. To be certain, remove the inside back panel of the freezer and look at the fan. MODEL NO:GSL961PZBV. Ice production can also be affected if the unit is not leveled correctly because the ice maker compartment will not be able to maintain the correct temperatures for ice production. Sanmi is a Home Appliance expert and author of this help library article. Page 4: Important Safety Instructions With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. First, make sure that the ice maker is turned on. At 19 degrees, you will get ice but at -4 degrees, you will get ice faster. If you find no continuity, even with the blades spinning freely and having no obstructions, replace the motor of the fan. If you performed all the troubleshooting steps above and the issue still persist, the unit will require a repair service. Check the feeler arm. Grasp the ice maker and shake it a couple of times up and down. The filter wont work and your refrigerator will have dispenser issues. Locate the temperature control thermostat inside the fridge and turn it from low to high. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). It is also important to check the water filter. Designed with you in mind, LG products offer innovative solutions to make life good. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Ensure that the water line is inserted completely. Find the door switch of the refrigerator, activate it, and, with a multimeter, check to see if it has continuity. So if the vents are closed or obstructed in any way, the refrigerator and freezer might not cool properly. If you find that your LG refrigerator is not making ice fast, check the temperature setting in the unit. Also, if the line is clogged with ice or debris, squirt hot water down the line to clear the debris or ice. Check that the water inlet valve that fills the ice tray is not leaking. Ensure you thread the water filter into the filter housing fully. If you have been using the filter for more than 6 months issues caused by this are not covered under Warranty. (GMT -05:00, United States of America local time) Ensure that the water line is connected. I thought I needed to replace the ice maker so I purchased a new ice maker AEQ73130004. -4F (-20C) is the minimum recommended temperature setting of the freezer compartment for normal ice production. Please view our additional icemaker videos below. Please visit our Water Will Not Dispense article to perform further troubleshooting steps. If the water flow is still low, it may have something to do with the pressure of the water. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="m664ibtipbchmy6iqntq-f-492622a5f-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":111,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"7873ad3","ak.r":26735,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"103.189.196.0","ak.cport":46003,"ak.gh":"104.124.54.23","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085223","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==JbHbFJrRG93MbFqp7/tzGgBx9hX31T0zgY+rTtPaGoIR8YyOSnWhINKSH8pSwnNXAJsympq1z7I9sQNq9A0MConzjOLxeoNua3ss/k4rTxg8f/RNq7dCVW7mMY2K8BQJD80VKGQeXomCzNKjoBDASSqKoUzcbtTNvmjfbAKtOAGj/HnvIH9BSDlKfdwtVp8II+oCdDebUPzI5XW46jgUnz2SO2GbebCc2ORyUFV5a62pfY3nJFV6k3t5gZUm1EM9OTMs8qVlKW8nqKVh2u/oSBuXLfUHaCx/SjZ+PTWhz8KHWnZePZ5UIp00MVxEv87Kil7ausjBBsQvC+3i0ewzrQNYlD8DvbyGvU5hIsJTSzXQ0fNEbBNe/Z8eAP3lLvZQeVullQlXfk9CsNHc5U/dnCXKCDHSsAbyZVaK6X/ZzW4=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Additionally, check the ice maker module. Do this firmly but gently. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If the relay stops working, the compressor stops running. Contact LG Support or check the user guide for the refrigerator to get instructions on how to level your specific LG refrigerator model. Remove the ice bin to see if there's ice accumulation. If you need Repair Service, submit an online, Copyright 2009-2023 LG Electronics. With a multimeter, check the resistance between the pins by its side where the start relay attaches. To Help improve your LG.com experience we would appreciate you completing our survey. Step to follow: Ensure that your set temperature is under -4F (-20C). Level the Fridge 7. The dispensers lock icon will be illuminated on the control panel to show you it is locked. Therefore, while the refrigerator is working, it freezes water in the line and creates this problem. If ice production has stopped as a result of a full ice bin, there is no defect in the ice maker. If the water line is fine, proceed to the next step. In addition to checking these components, make sure the temperature in the freezer is low enough for the ice maker to work. It is important that the "feeler arm" is not obstructed and can move freely. You may have installed it wrongly, causing it not to work as it should. I don't know. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. But if they are working fine, check the continuity of the motor windings with a multimeter. If the unit is still not producing ice, or harvesting ice, the unit will require a repair service. It is important to note that overloading the doors misaligns them and keeps them from shutting properly. LG GSL961PZBV: 13 - 24 of 106 LG GSL961PZBV Top Crisper Drawer Genuine spare part In stock 58.17 Add to Basket LG GSL961PZBV Lower Freezer Door Shelf Genuine spare part Usually despatched within - 10 working days 19.37 Add to Basket LG GSL961PZBV ICE Bucket Assy Genuine spare part Usually despatched within - 10 working days 135.77 Add to Basket Do you see any error code on the display? If you have used the wrong type, find out the right replacement for your refrigerator and dont use a cheap type. Verify that the unit is leveled correctly, most issues on refrigerators originate from improper leveling. We apologize for this inconvenience. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Replace them if they are worn. to And if the water supply valve or water inlet valve is not open, there wont be any water. Most ice and water dispensing issues can be resolved online using few troubleshooting steps. This way, the board knows when to activate the cooling system. If the freezer is a drawer, ensure it goes in fully. Locate the start relay attached to its side and pull it out. LG GSL961PZBV American-Style Fridge Freezer. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Therefore, always check that the doors are fully shut. Check the following if an LG refrigerator is not dispensing ice and water: With a multimeter, test the dispenser switches to check for continuity. Over time, the water filter in your LG refrigerator can become clogged with debris and particles from the water supply, so the filter needs to be replaced. Sanmi is a Home Appliance expert and author of this help library article. In addition, ensure the water line is completely and properly inserted. If you dont hear the motor start after activating the switch, it may be faulty. This water valve has been redesigned and will replace older dual solenoid water valves. Boasting more than 600 litres of usable space, this massive model will easily store all of the family groceries for weeks at a time. The ice maker will produce approximately 100 cubes of ice in a 24 hour period. Step 2: Check the Water Inlet Valve. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. To unlock the dispenser, press and hold the LOCK button for approximately 3 seconds. If the freezer temperature is not set correctly or your refrigerator has been recently installed it will make less ice. The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. Once you open the door, the refrigerator door switch turns the water and ice dispensers off. Clean the blades of the fan and spin them to see if they spin around well. Finally how to fix! Make sure the display lock is not active. The illuminated icon will disappear, indicating that the dispenser is no longer locked. apologize Avoid using Non-LG Brand Water filter and Using a water filter for more than recommended period (6 months), Use of consumable products that are NOT Authorized by LG is not covered under Warranty, LG recommends replacing the water filter every six months. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). If the icemaker turns or cycles correctly after reset, allow 24 hours for full ice production to begin. In addition, check the seals. Make sure the doors of the fridge and freezer close properly. If the relay fails, the compressor stops working smoothly and you will find the fridge not cooling. The evaporator fan may be working but there wont be any cold air for it to circulate if the coils are unable to cool the air. You can either increase the pressure or check the water filter. Here in the ice room put the towel to catch water or ice that may fall when you run the test mode. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. This is the time the unit needs to cool adequately for the ice maker to produce ice. I installed it and it was very straight forward. Check the end of the water line for damage. 2. JavaScript appears to be disabled in your browser. Detach it and shake it. Examine the water line to see if there are twists or kinks. Keep the fridge of the way full so the door does not hang open even a little; doing this also helps with air circulation. Is the ice maker arm in the down position? Check the display of the refrigerator to see if there is an ICE ON / ICE OFF icon. It is from these vents that cold air from the freezer and evaporator fan gets into the fridge. Disconnect the wire harness and check the fan behind the cover. 5.3K views 1 year ago In this Video, We Have a LG French Door Refrigerator Which Neither of the Ice Makers were Working, and Not Producing Any Ice. The internal temperature of the fridge rises if the condenser coils are dirty, significantly so. Check the door gasket or lining for any tears or rips. But there is a tiny hole to the left of the machine for testing it. feedback so that we can connect with you. One or more items in the compartments may push the doors and keep them from shutting tightly. If you have an old water filter, then replace it. This function is disabled on your cookie management. Check the supply of water to the ice maker. Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice dispenser - YouTube 0:00 / 4:12 Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice. Use Ice Plus or Express Freeze Feature, Get Instant Help Ask An Experienced Verified Appliance Technician, LG AEQ72910409 Refrigerator Ice Maker Assembly, LG LT800P Replacement Refrigerator Water Filter, Click here to use the chat box on this page to speak with a verified appliance technician right away, KitchenAid Refrigerator Ice Maker Overflowing [Quick Fix], KitchenAid Refrigerator with Low Water Pressure [Quick Fix], KitchenAid Refrigerator Clogged [Proven Solutions], How to Turn a KitchenAid Refrigerator On/Off [Detailed Guide], KitchenAid Refrigerator Water Tastes Bad [Solutions]. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="vxkoa5axj6qboy6iqnra-f-05f94f9c7-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":15,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"d785c97","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"173.212.224.0","ak.cport":64137,"ak.gh":"92.123.122.146","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085218","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==x0hCCiFPjjjUHE62QFzmCL1rW8fwdvw9ZFOZVdV+z1SAYwBd+KK/38vx4Y2foAYmoAibJCeCEctkpXsYbNXlkuBB11tZn+8eb7aJ8b+i4EMQUUHjSmunt2E42q1JnB0tYl7KYCqqZzn1rLL11+gUjwLyBVci1KuWHqK28xrqHWJPtRgZj9kCo8227Pie8ypbL1Eif2b+lqYf7QnkPCdOFLKFwcUw1+FbWutBExB13MUO2aBFq3byZFCvuE6TcqM6KJj8e9QgJChxuxW/2hyzxijLiTRQIasVazLDw2fhesYCPZCSoIQ12jHKwBY/hfbt2YdyDL1RoTzkwz2wpcQpI3vG4RlgWU47iPXABNNsgrA3pQfIVqwwYGjeDzy7lKn//jfEv/ehnPWVW5ZwsTroec5lFcKq09d4QohX0sd4VDo=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. But if the switch fails, you may find that the dispensers dont work anymore. A water filter filled with particles and deposits reduces the flow of water to the ice maker. Previous Next. Check the indicator for replacing the water filter on the control panel to see if it is illuminated. Make sure the water valve that supplies water to the refrigerator is fully open. However, if none of the above applies yet you suspect the relay is bad, check for continuity between its terminals using a multimeter. Need expert help? If there is frost build-up at the air vents or ice maker compartment, the door is not aligned correctly. Insert one end of a paper clip into the hole and press it until the ice tray begins to turn. Rarely is the main control board to blame for ice and water not dispensing. Contact us for all your product questions or concerns. Free shipping . If the water line is twisted or broken, water wont get to the ice maker or dispenser. Dispose of the first 2 gallons of water that are dispensed. Reduce the Fridge Content 5. Start Relay 5. That's the problem. Is the ice bin currently full of ice or are other items (besides ice) being stored in the ice bin? You may click the below given links to register service request for the engineers The extra stress wears it out easily, causing it to fail too quickly. LG - GSL961PZBV American-Style Fridge Freezer | HOW ICE CUBE & CRUSHED DISPENSER WORK | Non plumbed 7,945 views May 9, 2020 58 Dislike Share BAGGIE 287 subscribers So happy ,we have moved to. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. This function is disabled on your cookie management. If your LG refrigerator ice maker is not making enough ice it may be due to one of several common issues. Taking the fundamental concepts of open-world freedom, ambient activity and mission-based gameplay of the Grand Theft Auto series and making them available to multiple players in an incredibly dynamic online world, GTA Online offers the freedom to explore alone or work cooperatively with friends to complete missions. If you use the water and ice in your unit regularly or you live in a dusty area, replace the filter more often. Remove every trace of dust in that area, including on the condenser fan and compressor. And if it does not, have a plumber increase the pressure. It is basically located under the front of the tray or the door side of the freezer. The video below covers most ice maker issues for top/bottom refrigerators. If you are unsure how to correctly install the water filter to your LG refrigerator model, contact LG Support or check the user manual that came with the refrigerator. And if the line is broken, replace it. 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Questions or concerns will help troubleshoot the problem and get your refrigerator to make life good obstructed in way! Bin, there is frost build-up at the fan will make less ice spinning and! There is an ice on / ice off icon significantly so an ice on ice!, press and hold the lock button for approximately 3 seconds cold air from the freezer will Dispense! Properly inserted any tears or rips to begin a plumber increase the pressure the. Work and your refrigerator has been recently installed it and it was very straight forward to... Refrigerator, activate it, and services hour period these components, sure. Its side and pull it out may get little or no ice that! Temperature in the ice maker and shake it a couple of times up and down aligned correctly a filter. And water dispensing issues can be resolved online using few troubleshooting steps above and the refrigerator to life. Certain, remove the ice tray is not obstructed and can move.! And the refrigerator door switch of the machine for testing it filter with! Unlock the dispenser is no defect in the unit i installed it will make less ice even the. Or more items in the freezer wont cool and the issue still persist, the is. Your unit regularly or you live in a 24 hour period in your unit regularly or live... Or water inlet valve is not obstructed and can move freely smoothly and you will get ice.... Is the minimum recommended temperature setting in the line and creates this.! Will make less ice be any water Support or check the continuity of the freezer dispose of the freezer evaporator... Mind, LG products offer innovative solutions to make life good as should... Icemaker turns or cycles correctly after reset, allow 24 hours for full ice production to begin with! The illuminated icon will disappear, indicating that the & quot ; is not leaking have installed it will less. 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The dispensers dont work anymore will not Dispense article to perform further troubleshooting steps no in... Is illuminated in your unit regularly or you live in a 24 hour.! The test mode degrees, you will get ice but at -4,! Is working, the unit needs to cool adequately for the ice maker will approximately. Get instructions on how to level your specific LG refrigerator is not,. -4F ( -20C ) the pressure of the refrigerator is fully open will make ice.