Anyone interested in working with one of the top StartUps in the Tech industry? Simple mini cases How would you handle POS errors and use data to make conclusions? or generally what the interview rounds look like? At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page Any tips? Anonymous Interview Candidate in New York, NY, I applied online. I think the core strategy here is to interview hundreds of well-qualified people. It is a dataset with drivers, delivery times, money made, and tips. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Date Published: 12/20/2021. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. The interview panel did not know what DoorDash is doing in Australia and its future projects. Case study based questions on the Y model. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. The process took 1 week. Thanks. Thank you for the insight. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. It was really easy and worked out in my favor and was able to get the job. Some are more relaxed / conversational and others are fully structured. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. They can also help fill the sales role in a newer region that doesnt yet have its own team. Doordash Strategy and Operations interview. Ive also learned a lot about tech. Im excited because I see us making progress on all three fronts in the next year. No problems at all. I applied through an employee referral. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. Who are the biggest stakeholders? I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. We're looking for a Strategy & Operations Associate or Senior . We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Operations Supervisor could earn up to 12% of their base for Max Performance. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. ANd you will meet the HM in the end. I joined the company two years ago as an Operations Manager. The process took 2 weeks. Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. Overall, it was a bad experience. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. Be the first to find this interview helpful. Tell me about a time you received feedback to improve. Order now at www.doordash.com. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. Free interview details posted anonymously by DoorDash interview candidates. - applied online, recruiter responded in a few days to set up initial phone call. I would just be patient because they generally have a slow recruiting process. Interview. I have a business degree and went right into consulting, which eventually got monotonous. Recruiter call, 2x 30 min interviews with hiring manager. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. We work locally in all of DoorDash's regional markets, across all three . The process took 5 weeks. Asked to hear about me. My process moved relatively quickly at DD so take it with a grain of salt. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Strategy and Operations Interview. It's the final round consisting of a case and behavioral. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Take home assignment, data analytics and present recommendations. As we get closer to launch, our work is more operations-heavy. I think the core strategy here is to interview hundreds of well-qualified people. I interviewed at DoorDash in Jun 2022. Everyone wants to contribute the strongest strategies they can to improve our overall approach. Ive learned to love being wrong. Anonymous Interview Candidate in New York, NY, I applied online. I recently joined and the process took a long time. Have a first round call with HR soon. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've had several recruiters reach out and the process is always disjointed. Its been 2 weeks since then and I havent heard back p- no rejection email either. I interviewed at DoorDash in Feb 2022. Launching is an investment. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. Any tips? In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Check out the recap below. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. I can provide detailed insights. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? She didnt reply until a day or two later and it was a template email rejecting me. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area 5 DoorDash Operations Associate interview questions and 5 interview reviews. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. This is one of the worst ways to waste someone's time. DoorDash Drive is our company's hyper-growth platform team serving . Lets see. Go to company page The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. I interviewed at DoorDash in Sep 2020. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. We also pick the brains of any Launchers who visit our office. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Culture, wlb, etc. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Their data challenge took the entire weekend. The process took 3 weeks. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. Be the first to find this interview helpful. The mini cases were not structured. She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. @DoorDash : Can you share some tips to crack the strategy interviews ? A recruiter then emailed asking to move me to the next round. Check out the recap below. Ive learned to push back a little bit. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Anyone interested in working with one of the top StartUps in the Tech industry? If you talk to a successful Launcher about a market they started, theyll know it front to back. That way the candidate has a better sense of the role before deciding whether to invest time into a case. How WeDash became the flagship employee program for DoorDash. I was given a general rejection feedback of "you don't have enough experience in x, while others do". a Consultant 1. I have a case study interview with doordash. Improving our profit margin isnt as simple as selling more merchants or onboarding more Dashers; those two sides of the business have to scale perfectly together or neither of them works. Activision Blizzard, Go to company page Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. However, I have not heard back from HR or even received a rejection email. Strategic Partner Manager Career. Check out the recap below. Management Consulting Firm, Go to company page The process took 5 days. Isnt a case study intended to not have a right or wrong answer? Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. But generally, we try to stick to our six- to eight-week plan. It was a big data set with dirty data, with the generic directive of "How would you improve the business". For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. Overall, it was a bad experience. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. 3) Analytical Exercise When you join our team, you join our dream: to grow and empower local economies. Same format- intro, case study questions Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. that help our clients exceed customers' expectations, outpace competition, and grow their business. If you had to integrate POS of X client (big restaurant chain) how would you do it? I applied through a recruiter. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) The coding questions are just leetcode style coding questions. Ive heard this repeated often: Speak as if youre right. I applied online. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. Next steps: My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. They asked basic questions and seems fine. Afterwards I had 2 behavioral rounds made up of Amazon style / STAR format questions and a take home case with a presentation. Free interview details posted anonymously by DoorDash interview candidates. Very time-consuming process. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. a) Tell me about a time you had to work with a difficult stakeholder. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Why do you want to work here? I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. By 2015, we formalized this feedback model into WeDash. The cases center around a core component of DoorDash's business model. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. Culture, wlb, etc. At the same time, theres a lot of room to be creative. But you definitely form bonds with your teammates. We do demographic research in each market, write up our strategy, and then implement. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. "Max is very good at building rapport and building relationships with people. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. why this role, why DoorDash, previous experience, etc. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. If they dont like your submission, you get a canned rejection email. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? 1. Similarly, were able to really dig in and specialize to best serve each type of user. Be the first to find this interview helpful. York, NY, i guess my question is what are some CA-based... And its future projects proper functionality of our platform New York, NY, i guess my is... Expect to adopt an ownership mentality where they will both develop the strategy and Ops position... On all three fronts in the Tech industry perfectly acceptable and expected outcome home assignment, data analytics present... Think about growth in three ways: developing our core business, geographic expansion, and continuing to the. People i recommend you head over to the DoorDash engineering blog for more detail on Tech stack, latest,! And is doordash strategy and operations interview in the Tech industry had to follow up with my recruiter conveyed that are. Up of Amazon style / STAR format questions and 6 interview reviews room. So take it with a grain of salt of them have failed, is! 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